Frequently Asked Questions
Everything parents want to know before ordering a FanBoard for their champion.
Ordering & Customization
Choose a board style, upload your photo, add or write a message, and preview a free digital proof before we print — right from your phone or computer.
Yes. Every order includes a free digital proof so you can see exactly how your board will look before it goes to print.
Reach out as soon as possible — we can usually make edits until your order enters production, but can't guarantee changes once printing has started.
Shipping & Delivery
Most boards print and ship within 3–5 business days. Total delivery time depends on your location and the shipping speed you choose at checkout.
Yes, just enter the venue address at checkout and we'll ship it there in time for the big day.
Photo Guidelines
A close-up, well-lit, high-resolution photo with your athlete's face clearly visible works best. See our photo tips below for more.
Returns & Satisfaction
We stand behind every board. If something arrives damaged or isn't right, contact us and we'll make it right.
Photo Tips: What to Avoid
Use a close-up, well-lit, high-resolution photo where your athlete's face is clearly visible.
Blurry, dark, or heavily cropped photos, group shots, or images with busy backgrounds.