Frequently Asked Questions

Choose a board style, upload your photo, add or write a message, and see exactly how it'll look before we print — right from your phone or computer. See the full walkthrough →

Yes — you design your board yourself, so you see exactly how it'll look before you order. What's on your screen is what we print.

Reach out as soon as possible. Everything from checkout to production runs automatically, so we can usually make edits up until your order enters production — but we can't guarantee changes once printing has started.

We print and ship your board fast. Total delivery time mostly comes down to where it's headed.

For team events like meets, boards usually ship straight to the host gym — no need to enter a venue address yourself. If you're ordering on your own, your board ships to the address you give at checkout.

A close-up, well-lit, high-resolution photo with your athlete's face clearly visible works best. See our photo tips below for more.

We stand behind every board. If something arrives damaged or isn't right, contact us and we'll make it right.